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The Nichols Group - Re/Max Alliance

Colorado State Parks
Frequently Asked Questions
What if I can’t use my reservation? You have two options. 1) You can cancel your reservation and lose the $8 non-refundable reservation fee and either a $6 cancellation fee or the first night's camping fee, depending on the number of days prior to the arrival date that the cancellation is made. 2) For a $6 transfer fee, you can transfer your arrival date to a future date. All cancellations and transfers can only be done through the Central Reservation Office during call center hours and before your official check in date of your confirmed reservation.

How far in advance can I make a reservation? A reservation can be made no more than 6 months before your arrival date. If the 6 month arrival day falls on a weekend or holiday, then the reservation can be made the next business day.

What is the least amount of time required to make a reservation? A reservation can be made no less than three days before your date of arrival.

What are the check-in times? Official check in for campsites and tee pees is 12:00, for cabins and yurts it is 2:00. Check out times for all facilities is 12:00.

What if I do not show up or cancel? If you do not show up within 24 hours of your scheduled check in time, your site can be resold and may not be available when you arrive. If you call to cancel after your scheduled check in time, you will be referred to the park for possible refunds.

What if I leave early? There is a one night penalty for early departure. Refunds, if applicable, will be handled at the park.

Can I bring my pet? Yes, with some restrictions. Your pet must be on a leash that is no longer then six feet in length at all times. Pets are restricted from some yurts, cabins and some trails. There is a $10 per night pet fee collected for those cabins and yurts that accept pets. Check with the park directly before arrival. Owner is responsible for removal of pet waste.

When is the Central Reservation Office open? From April through September, 7:30 a.m. to 4:15 a.m., Monday through Friday, excluding holidays. October - March, 9:00 a.m. to 4:00 p.m., Monday through Friday, excluding holidays. The phone number is 1-800-678-2267 or within the Denver Metro Area 303-470-1144.

What hours can I make an Internet reservation? New site availability mirrors the operation hours of the call center. For example, if your 6 month arrival date falls on a weekend, you will not be able to make an internet reservations until the next business day that the call center is open. You will be able to make reservations for sites that have a 6 month window current through the last business day of the call center. Reservations can be made 24 hours a day.

How many people can camp on my site? A maximum of six people or immediate family (two adults plus minor children) is allowed per campsite. Limiting the amount of usage on a site helps prevent erosion of the campsite.

How many people can I have in a cabin or yurt? Small cabins and yurts will sleep a maximum of 6 people. A large cabin will sleep a maximum of 12, 15 or 21 people - depending on the size of the large cabin.

Do children count towards capacity count? Yes, children are counted towards the total occupancy of the cabin or yurt.

Can I have a campfire or a portable stove? Campfires may be built in the fire ring provided at each site. No fires shall be left unattended and must be fully extinguished before leaving the campsite. Portable stoves may be used only in established campsites and designated picnic areas.

What are quiet hours in the park? Quiet hours are from 10:00 p.m. to 6:00 a.m. daily. This includes generator noise.

Can I bring alcoholic beverages? Only alcohol containing 3.2% alcohol is permitted on park property. Possession of alcoholic beverages by anyone under 21 years of age is prohibited.

Can I have extra vehicles at my site? State park regulations allow for one vehicle in addition to camping equipment at each site. Many parks will allow a second vehicle if space allows. If there is no room on the site, or the park stipulates it, extra vehicles may be parked in designated parking areas.

Can I have guests at my campsite? Campers are allowed to have guests. All guests must pay the entrance fee for their vehicles.

Where can I set up on my site? Some parks have designated camping areas within a designated border. All your belongings must be contained within the bordered area. Please confine tents to designated tent pads. If you are unsure whether your equipment will fit, please call the park. On sites that do not have a bordered area, all of your equipment should be within your site and not overflowing onto neighboring sites.

What is the maximum number of nights I can stay in a park? No more than 28 days in any 45 day period.

Are there group campgrounds at the park? Some parks, but not all have group campgrounds. You can call the Central Reservation Office to find out which parks have group camping areas.

What is the cabin set-up? All cabins have bunk beds with mattress pads for sleeping, a table and benches and a heater. Only the large cabin at Sylvan Lake has a kitchenette and a bathroom facility with a shower.

Can I reserve a picnic shelter or group campground? These areas are reserved by the individual park and not through the Central Reservation Office.

How do I make a reservation at a state park? You can either call the Central Reservation Office during business hours, April - Sept. 7:30 a.m. to 4:15 p.m., Monday through Friday or through the Internet. During the off season, Oct. - March, 9:00 a.m. to 4:00 p.m., Monday through Friday or through the Internet. All reservations, except those for group campgrounds and picnic sites, must be made through the Central Reservation Office or through the Internet.

How do I get a hunting or fishing license? Some designated park offices sell licenses or you can call the Division of Wildlife at 303-297-1192.

How do I register a boat? You can register your boat at the State Park Littleton Office Center, Region Offices and some designated Park Offices. Please call 303-791-1920 for more information.

Where can I get an annual state parks pass? At any state park or park office during regular business hours or at selected King Soopers, Albertsons, Safeway, Gart Brothers and City Market Stores. Or order your pass online.

I'm having problems reaching someone at the park, how can I get a hold of a park staff member? Each park has it's own designated hours of operation, if no one is at the park, follow the instructions per the park's phone recording to have someone from the park contact you.

Why can't I make a reservation at a park during the winter? Not all parks remain open during the winter. Some parks allow camping with limited facilities for reservations or first come/first serve camping, other parks must close their facilities completely due to staffing and weather.

Why aren't vehicle fees included in the camping fee? There are parks in the state park system that do not have camping and are day use only areas. Therefore, we have entrance fees that are separate from camping.

Why can't I reserve more than 1 site at a time on the Internet? Internet reservation services are provided by a private company, ReserveAmerica, using their software technology. The number of sites allowed to reserve is limited by their software.

Can I bring my horse to my campsite? There are only a few Parks that allow horses in their campground. Please call the park for these restrictions.

Why can't the Central Reservation Office mail me park brochures or maps? Each park has detailed brochures about their park and are happy to mail them to anyone who calls and requests one. The Central Reservation Office only has state park brochures that only provides general information about each park.

Why don't other park offices have toll free numbers? The Central Reservation Office is the only office that has a toll free number. The $8 non-refundable reservation fee helps cover the cost of providing the toll free number.

Can you look up my friend's reservation or tell which site they are in? If you need a site in a certain area or need to be in sites next to the rest of your party, please obtain that information directly from your party. The Central Reservation Office cannot be responsible for searching and trying to find reservation information for other customers.

How do I register a boat? We do not have waiting lists for any of our sites. Due to the limited number of staff in the Central Reservation Office and the volume of calls received, the time required to make phone calls to customers and wait for responses far outweighs the benefit of trying to maintain a waiting list.

Can I get a discount for my boy scout/girl scout Troop? The Central Reservation Office does not have the authority to give discounts to campers. Please call the park you are interested in visiting and ask the park staff about special permits.

Can I make a check payment over the phone? The reservation software is not set up to take check payments by phone at this time.

If my campsite is near a water hydrant, can I stay connected? If it is a community hydrant, then you must fill your tanks and disconnect.

How many amps are your electrical posts? All of our electrical posts are at least 30 amps, but may be more. Call the park for specific information.

Is it faster to make an Internet reservation then through the Central Reservation Office? Both systems connect to the same database, so the chances of making your reservation are equal.

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